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Customer Service
Office Services
Operating from offices in reading our aim is to ensure that you get a
highly professional service operated in a family friendly way. We do
this by ensuring that all your calls are answered by a person 24/7.
Payment Services
Payment for domestic work is generally requested on completion but
business/repeat customers can negotiate credit terms if required.
Payments can be accepted by cash, cheque, credit card or BACS transfer.
Provisions are in place to issue
invoices/statements by e mail if requested.
Quality Services
We offer only the very highest levels of service by employing the
following:
Our friendly staff will listen to your request and make an appointment
if possible or refer you to one of our technical staff for consultation.
We guarantee that all faxes & e-mails will be actioned the same day.
Full NICEIC membership to ensure quality of work & reporting
Employing only directly employed fully qualified staff.
Employing technicians from across the region.
Using flexible work patterns to suit your needs.
Using only top quality parts/brands.
Having no restrictions on the size or type of work taken.
ALL OF OUR WORK IS GUARANTEED
& CERTIFIED
We expect to respond to most emergency calls the same day and to book
minor works within 2 days & major works within 7-10 days.
We pride ourselves that our experienced
staff can oversee your every requirement from the initial call to job
completion
Security
For your peace of mind all Technicians are given Criminal Background
checks.
And will carry Identification at all times.
Health & Safety
Health & safety pays a major part in our operations, our own safety
managers, are backed up by the professional Services of Crownford Ltd.
Electrical asset management, planned maintenance, inspections and
testing enables you or your business to conform with the relevant H & S
policies making sure that you are both legally and technically
compliant.
Portable Appliances cause 25% of all reportable electrical accidents,
legal responsibility being placed jointly on employer and employee.
Daton
Electrical will assess the level of risk of each appliance and prepare
testing schedules to assist its clients in meeting their obligations
Green Issues
Daton electrical services ltd is committed to protecting the environment
in all areas of our operations by seeking continual improvement of our
environment and employee heath and safety. This is part of our
commitment To preserve the environment and the heath and safety of our
employees our customers and their neighbours.
ENERGY SAVING
OPTIONS WITH ALL QUOTATIONS
Re-cycling and waste disposal systems are in place
Join
the big switch to clean living
Business Networking
We are proud members of BNI the business networking organisation and are
open at any time to discuss/set up business partnerships with any like
minded companies. Our current partners are listed in our links page and
throughout this website.
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WHERE WE OPERATE
Click to view Area Map
Tips
1) If you are considering major alterations in you home/office
stop and consider the electrical angle ! New bathrooms, kitchens, &
floors might need to be lifted to trace cables etc. This can be sole
destroying or even make repair impossible. Ask the question first.
2) Cables circuits may need upgrading if you are considering
installing a new shower or other high current device Ask the question
first.
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